Technical Deployment Manager
Own the technical execution of Pactum’s AI negotiation workspaces- translating client business needs into flawless, on-time integrations that power high-quality automated negotiations.
Join in on pioneering procurement AI agents
Since 2019, Pactum has been at the forefront of transforming enterprise procurement with groundbreaking Agentic AI. We are not just automating a process; we are leading the industry in redefining how companies negotiate and manage supplier relationships. Our AI agents work around the clock, collaborating seamlessly with humans to discover negotiation opportunities and close supplier deals at scale. Trusted by over 50 of the world’s largest enterprises, including Walmart and Rolls-Royce, we deliver tangible value, drive agility, and unlock hidden potential.
Ready to make an impact? Join our passionate, global team and be part of a bold mission: to bring trust, transparency, and automation to every supplier negotiation.
As the first in our field, we address novel challenges with novel solutions. Our platform enables large enterprises to manage and monitor negotiations at scale, effectively saving money, boosting efficiency, and strengthening crucial supplier relationships. We’re built on a foundation of deep decision-making capabilities and cutting-edge innovation, which has allowed us to raise over $100 million in funding, including a Series C of $54 million in June 2025 led by Insight Partners. Our technology is proven—with notable achievements like a negotiation and signing carried out entirely by AI agents in just 87 seconds.
About you
As a Technical Deployment Manager, you'll own the technical execution of Pactum's AI negotiation workspaces. Turning client business needs into flawless, on-time integrations (Coupa, Ariba, API, Email) that power high-quality automated negotiations.
This role is based in Tallinn, with openness to working US-timezone hours when a deployment calls for it.
Your daily adventures will include
End-to-end setup. Configure client workspaces, including DocuSign, email, and Coupa/Ariba/API integrations.
Technical ownership. Lead configuration workshops and integration calls, guiding clients through technical decisions.
Deployment partnership. Work closely with the Deployment Lead to drive projects from idea to launch.
Client advisory. Advise Fortune 500 clients on best practices for Pactum implementation and usage.
Cross-team collaboration. Partner with Data Science, Engineering, and Product to ship continuous improvements.
Quality first. Maintain documentation, follow Jira checklists, and test thoroughly for zero-defect launches.
Post-go-live care. Manage configuration changes within SLAs and hand off smoothly to Operations Support team.
What you bring
Detail obsessed. A clean-code mindset, spot and fix issues before clients ever see them.
Clear communicator. Translate complex technical setups into simple, meaningful explanations for any audience.
2+ years in technical deployment, implementation, or professional services (SaaS/enterprise).
Problem solver. Plan end-to-end deployments and unblock issues independently.
Process-driven. Strong with Jira, Confluence, and technical documentation.
Flexible hours. Step into evening hours when needed to support deployments, troubleshoot time-sensitive issues, or collaborate with clients and teams across time zones.
Logic thinker. Comfortable designing and navigating complex decision trees and workflows.
As a bonus, it would be great if you have:
Enterprise savvy. Experience working with/for Fortune 500 clients in a professional services or technical account management role.
Technically hands-on. ERP and API integration experience: ideally Coupa, SAP Ariba, or Jaggaer.
Parallel operator. Proven ability to manage multiple complex technical implementations at once.
High-growth comfort. Thrive in a fast-moving AI environment where processes evolve weekly.
Analytics familiarity. Experience with tools like Looker or equivalent.
Procurement background. Exposure to procurement consulting or indirect spend / category management.
Our commitment to you
🌴 Unlimited vacation time. We trust our people to take the time off they need to rest, recharge, and manage personal commitments. Our unlimited PTO policy is built on trust, flexibility, and shared responsibility.
🩺 Paid sick leave. Take the time you need, worry-free.
💼 Company equity. Every Pactum employee receives stock options. When Pactum wins, you win- that's the idea.
🏆 SPOT bonuses. We celebrate people who go above and beyond. Anyone at Pactum can nominate a colleague for a cash award tied to our values.
🎓 Learning & development. We support your growth through seminars, workshops, coaching, and other resources.
⏰ Flexible schedule. We care about impact- work in a way that sets you up to do your best work.
🤒 5 sick days. Feeling under the weather? You have 5 paid sick days per year: full pay, no doctor's note needed.
🏥 Health benefit. Each year you pick from three options: full private health insurance via Confido, sports & wellness compensation via Stebby, or a combination of both.
🤝 Team bonding. Enjoy happy hours, activities, and cross-functional chats with fellow Pactonians.
🌍 Annual off-site retreats. Connect with the team in person.
- Department
- Deployment & Operations
- Locations
- Tallinn Office
About Pactum AI
Pactum is revolutionizing business negotiations. Some of the largest companies in the world use our technology to automate supplier negotiations while making significant savings in cost and improving efficiency. As pioneers in our field, Pactonians are encouraged to bring their charisma, unique skills, and passions to our workplace. We are psychologists, software engineers, consultants, writers, certified negotiators, educators, and subject matter experts coming together with a driven vision from over 10 countries to create a new and empowering way of doing business through automated negotiations.